Residential Signup – SparkSignal

First Name *

Last Name *

Phone # *

Email Address *Invoices will be sent here

Service Address *

Billing Address

City *

Province *

Postal Code *

Anticipated Installation Date *

Please choose your preferred installation date. Unfortunately this does not guarantee that the date you choose will be available as there may be installations scheduled ahead of time. The installation date is dependent upon your location and the SparkSignal™ build-out schedule. Signing this agreement does not guarantee the actual installation date.

Do you give SparkSignal™ consent to install cables, antennas, equipment, and devices at the residence? *YesNoInterior/exterior drilling is required in order to properly run cable to the outdoor radio. All outdoor mounted equipment is sealed adequately. SparkSignal (Hy-Tek Computers) will not be held responsible for any damages that arise from site surveys and installations. ie. water intrusion

Please select the material that your roof consists of: *AsphaltTinWoodRubberThis helps us to prepare for the material we will be working with.

Do you require setup and/or connection of your devices to Wi-Fi? *YesNoThis includes printers, laptops, desktops, tablets, TV’s, etc. Please be aware that IT services are not included with internet installations as it is out of scope. If we are required to do any IT related work it will be charged at $125/HR (minimum 1 hour charge and due at the time of service)

Early Cancellation *I AgreeIn the event the Customer wishes to cancel the service, the Customer must notify SparkSignal™ in writing, no later than thirty (30) days prior to such cancellation, provided that such cancellation shall be deemed to be effective no earlier than the date upon which the term of this Agreement or any subsisting renewal thereof expires. This notice must be emailed or mailed to SparkSignal™ or otherwise delivered in accordance with SparkSignal™ policies. If you cancel or suspend your SparkSignal™ services while in a 2- year term, you will be immediately charged an early cancellation fee calculated based on $30 per month plus applicable taxes for every month (or partial month) remaining under the term of this agreement. All other charges relating to the SparkSignal™ services then due and owing will remain due upon the cancellation of this agreement.

Non-transferable *I AgreeThis agreement is non-transferable. All equipment provided by SparkSignal™ under this agreement shall remain the property of SparkSignal™ and must be returned to SparkSignal™ within 15 days of termination or early cancellation of this agreement. In the event of any loss of, damage to, or non-return of such equipment, you hereby authorize SparkSignal™ to charge you for replacement and/or repair of the equipment. Where the terms contained herein differ from those contained in our legal terms found at www.sparksignal.net, the terms of this agreement shall prevail.

Charges & Payment *I AgreeFees and charges associated with your SparkSignal™ services may change from time to time in accordance with our Joint Terms of Service, including in connection with normal rate increases applicable to all SparkSignal™ customers. You will be billed monthly for both your SparkSignal™ services and any applicable equipment. Charges will appear on your monthly invoice. Amounts owing after the monthly due date are subject to a late payment interest charge calculated on the outstanding amount at 2% per month (26.8% per year) until paid in full. Payments terms are included in our legal terms set out at www.sparksignal.net

Equipment *I AgreeAll equipment provided by SparkSignal™ under this agreement shall remain the property of SparkSignal™ and must be returned to SparkSignal™ within 15 days of termination or early cancellation of this agreement or the Services. In the event of any loss of, damage to, or non-return of such equipment, you hereby authorize SparkSignal™ to charge you for full replacement and/or repair of the equipment.

Security *I AgreeIt is your responsibility to take appropriate precautions to secure your own network by installing and maintaining anti-virus and anti-malware software. SparkSignal™ does not assume any responsibility for any content stored, accessed, or transmitted using SparkSignal™ broadband services. You are solely responsible for all content offered or received using SparkSignal™ broadband services.

No shows & Cancellations *I AgreeWe require 24 hours notice of cancellations for all scheduled installs. If we do not receive notice, a noshow fee will be charged in the amount of $125.00 plus mileage of $1.50/KM. Customer must be present for installation. Prior to install, the installation price must be paid in full.

Select Your Payment Method *We require a completed Pre-Authorized Debit OR Pre-Authorized Credit Card form prior to installation. Upon completion of signing up, you will be able to download the PDF document for the payment option you have chosen.

Select Your TermInstallation fee due immediately upon completion of install. Payment will be processed via your provided pre-authorized payment method.

Select Your Term & PlanAll plans include unlimited data. All plans are subject to GST. Installation fee due immediately upon completion of install. Payment will be processed via your provided pre-authorized payment method.

Select your Wi-Fi Router

Site Survey Fee - Non-Refundable

A site survey is required for all customers. If the site survey is successful, the internet installation will take place that same day as long as conditions are favorable.

A wireless site survey is the physical inspection of a site where a wireless ) network will be installed. We assesses the environment to determine wireless coverage, data rate, network capacity, and quality of service.

Our basic installation covers:

Installation of our radio
25 km of travel round trip ($1.50/km if beyond 25km)
22” J-Bracket
75 ft. of Cat 6 Cable ($1.50/ft. if additional cable is required)

Site Survey Fee (Non-Refundable) $150.00 + GST

GST Total = $7.50

Total with GST Due Now = $157.50

Credit Card Payment *

The site survey fee is due now and non-refundable. The installation fee, router and any additional hardware or cables are due upon install and will be charged immediately to the pre-authorized payment method on file.

Signature *