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Maintenance notices will be sent here
Invoices will be sent here
Please choose your preferred installation date. Unfortunately this does not guarantee that the date you choose will be available as there may be installations scheduled ahead of time. The installation date for service at your business is dependent upon your location and the SparkSignal™ build-out schedule. Signing this agreement does not guarantee the actual installation date.
Do you give SparkSignal consent to install cables and hardware such as radio(s), router(s), etc.? *Interior/exterior drilling is required in order to properly run cable to the outdoor radio. All outdoor mounted equipment is sealed adequately. SparkSignal (Hy-Tek Computers) will not be held responsible for any damages that arise from site surveys and installations. ie. water intrusion
Do you require a Public IP? *Recommended for VPNs, remote access to your computer, video surveillance cameras
Do you require a wireless router? *
Please select the material that your roof consists of: *This helps us better understand the material we will need to drill through and install on.
Do you require us to connect the devices in your business to the Wi-Fi? *This includes printers, laptops, desktops, tablets, TV’s, etc. Please be aware that IT services are not included with internet installations as it is out of scope. If we are required to do any IT related work it will be charged at $125/HR (minimum 1 hour charge and due at the time of service)
Early Cancellation *In the event the Customer wishes to cancel the service, the Customer must notify SparkSignal™ in writing, no later than thirty (30) days prior to such cancellation, provided that such cancellation shall be deemed to be effective no earlier than the date upon which the term of this Agreement or any subsisting renewal thereof expires. This notice must be emailed or mailed to SparkSignal™ or otherwise delivered in accordance with SparkSignal™ policies. If you cancel or suspend your SparkSignal™ services within the 2-year term, you will be charged the remainder of your monthly service fees for each month X the number of months remaining in your contract. All other charges relating to the SparkSignal™ services then due and owing will remain due upon the cancellation of this agreement.
Security *It is your responsibility to take appropriate precautions to secure your own network by installing and maintaining anti-virus and anti-malware software. SparkSignal™ does not assume any responsibility for any content stored, accessed, or transmitted using SparkSignal™ broadband services. You are solely responsible for all content offered or received using SparkSignal™ broadband services.
Non-transferable *This agreement is non-transferable. All equipment provided by SparkSignal™ under this agreement shall remain the property of SparkSignal™ and must be returned to SparkSignal™ within 15 days of termination or early cancellation of this agreement. In the event of any loss of, damage to, or non-return of such equipment, you hereby authorize SparkSignal™ to charge you for replacement and/or repair of the equipment. Where the terms contained herein differ from those contained in our legal terms found at www.sparksignal.net, the terms of this agreement shall prevail.
Charges & Payment *Fees and charges associated with your SparkSignal™ services may change from time to time in accordance with our Joint Terms of Service, including in connection with normal rate increases applicable to all SparkSignal™ customers. You will be billed monthly for both your SparkSignal™ services and any applicable equipment. Charges will appear on your monthly invoice. Amounts owing after the monthly due date are subject to a late payment interest charge calculated on the outstanding amount at 2% per month (26.8% per year) until paid in full. Payments terms are included in our legal terms set out at www.sparksignal.net
Hardware *All equipment provided by SparkSignal™ under this agreement shall remain the property of SparkSignal™ and must be returned to SparkSignal™ within 15 days of termination or early cancellation of this agreement or the Services. In the event of any loss of, damage to, or non-return of such equipment, you hereby authorize SparkSignal™ to charge you for full replacement and/or repair of the equipment.
No shows & Cancellations *We require 24 hours notice of cancellation for all scheduled installs. If we do not receive notice, a no-show fee will be charged in the amount of $250.00 plus mileage of $1.50/KM. Customer must be present for installation. Prior to install, the site survey fee must be paid in full.

I agree to SparkSignal™ terms & conditions.

We require a completed Pre-Authorized Debit OR Pre-Authorized Credit Card form prior to installation

Credit Card Type *

MM/YY
5-digits
3-digits
Minimum 7-digits

I authorize Hy-Tek Computers (SparkSignal) to debit my bank account as outlined in the payment terms of this agreement for the monthly internet service fee amount + GST based on the plan/term that the customer has chosen at time of sign-up.

I understand that the installation fee will be charged immediately after install (price depends on which term you have chosen) . I understand that the router (if applicable) will be charged immediately after install. I understand that any additional hardware required for my install such as tripod(s), pole(s), extra cable, extra labor for out of scope service, etc. will be charged immediately after install.

I agree to waive any legislative or regulatory requirement for pre-notification.

I/we have certain recourse rights if any debit does not comply with this agreement. For example, I/we have the right to receive reimbursement for a PAD that is not authorized or is not consistent with this PAD agreement. To obtain more information about your recourse rights, you can visit www.payments.ca

This authority is to remain in effect until Hy-Tek Computers (SparkSignal) has received written notification from me/us of its change or termination. This notification must be received at least ten (30) business days before the next debit is scheduled. I/we may obtain a sample cancellation form, or more information on my/our right to cancel a PAD agreement at www.payments.ca

I authorize Hy-Tek Computer Sales and Service Ltd. (SparkSignal) to
charge my credit card above for the agreed upon monthly service fee + GST for internet services on a recurring basis every month. I understand that my information will be saved on file for future recurring transactions on my account.

I understand that the installation fee will be charged immediately after install (price depends on which term you have chosen) . I understand that the router (if applicable) will be charged immediately after install. I understand that any additional hardware required for my install such as tripod(s), pole(s), extra cable, extra labor for out of scope service, etc. will be charged immediately after install.

I authorize regularly scheduled charges to my credit card. You will be charged the plan amount you have chosen for each billing period plus GST. A receipt for payment will be provided to you via e-mail and the charge will appear on your credit card or bank statement. All invoices are issued on the 1st of each month for the previous month charges (backwards billed). Payments are processed on same date of issuance (1st).

I understand that this authorization will remain in effect until I cancel it in writing and I agree to notify Hy-Tek Computer Sales and Service Ltd. in writing of any changes in my account information or termination of this authorization at least 15 days prior to the next billing date. I certify that I am an authorized user of this credit card and will not dispute these scheduled transactions; so long as the transactions correspond to the terms indicated in this authorization form.

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All plans include unlimited data
All plans include unlimited data. All plans are subject to AB GST.
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